Letter to the editor 4, Aug. 13, 2015
Who Will Listen to Those in Need?
Since 1971, Tel-Aide has responded to more than two million calls from the greater Montreal area.
We have many seniors who call because they are lonely and isolated. Many of their friends are no longer here and often their families are too busy for them or there is family rift. We listen to them reminisce, their concerns, and anything else they wish to talk about.
We also have calls from people who have mental illness, who are lonely and /or isolated from society, who are dealing with poverty, and who are dealing with a crisis in any shape or form.
We receive an average of 30,000 calls a year, and as a volunteer listener, I am aware of callers' appreciation to have someone there to listen to them.
With 150 volunteer listeners, Tel-Aide provides service in English and French, 24 hours a day, seven days a week. It is free, confidential and anonymous.
Due to recent austerity reductions, a fundraising campaign has been launched. We hope to make up the $50,000 that ran short of our $250,000 budget.